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Click here to download my Curriculum Vitae in PDF format.

Employment Experience

IT Systems Manager, January 2010 to Present
International Art & Antiques Loss Register Limited, Bath

• Researched, budgeted, and implemented an infrastructure overhaul. Improving on security and performance weaknesses as well as exploiting cost reducing opportunities.
• Managed deployment and administration of the following technologies:-
  • VMware ESXi 3.5 and 4.0 Servers
  • Microsoft Server 2000, 2003, 2008 and 2008 R2
  • Microsoft Windows XP, Vista and 7
  • Microsoft SQL 2000, 2005 and 2008
  • Microsoft IIS 7.5
  • Citrix Presentation Server 4.0
  • Active Directory, DNS and Group Policy’s
  • Watchguard Firewall’s and VPN’s
  • Avaya IP Office Telephony
• Migrated email users from Microsoft Exchange and Alt-N MDaemon to Google Apps cloud based email solution resulting in higher reliability and cost savings.
• Implemented virtualisation to allow over twenty servers to run on three physical hosts which resulted in considerable savings and performance improvements.
• Provided onsite support to offices in Bath, London, Paris and New Delhi.

IT Assistant, June 2007 to December 2010
Loss Management Group Limited, Bath

• Project coordinator for website development. Notably designing the process for an automated online search algorithm used to replicate how our staff search records, reducing company workload.
• Managing Microsoft SQL servers for Art Loss Register and The Equipment Register including tasks such as:-
  • Creating and restoring backups
  • Correcting errors and cleansing data
  • Implementing optimisations
  • Coding scripts for cleansing and importing data
• Assisting external consultants with the implementation and migration from Sage Line 50 to Sage AccPac, resolving various problems the consultants.
• Planned and deployed full hard disk encryption for company laptops.

Accounts Assistant, November 2003 to June 2007
Loss Management Group Limited, Bath

• Managing an electronic invoicing system resulting in lowering one customers aged debt by 91% from £140,891.93 to £12,423.95 in just over three months.
• Designing, programming and implementing an electronic chasing system to replace a paper system resulting in a 49% drop in aged debt from £219,833.75 to £111,386.46.
• From December 2004, started a supervisory role, managing and training other credit controllers or sales ledger clerks.
• Learning to a high degree of understanding the use of Sage Line 50 and Sage AccPac usage for sales ledger tasks, general ledger activities and year end processes.

Technology Certifications

Microsoft Certified IT Professional (MCITP):
Enterprise Administrator, April 2011

Microsoft Certified Technology Specialist (MCTS):
Windows Server 2008 Active Directory, Configuration, April 2011
Windows Server 2008 Network Infrastructure, Configuration, April 2011
Windows Server 2008 Applications Infrastructure, Configuration, April 2011
Windows 7, Configuration, April 2011

Training History

iBase Intelligence Database, April 2008
i2 Limited, Nottingham

iBase User and iBase Designer courses. Covering how to create, deploy, and manage intelligence databases using i2 software for both private and public sectors.

Education History

Association of Accounting Technicians (AAT): Technician, June 2008
City of Bath College, Bath

Covering Management of Performance and Enhancement of Value, Planning and Control of Resources, Managing Systems and People in the Accounting Enviroment, Operating Cash Management and Credit Control Systems, Auditing Procedures, and Drafting Financial Statements.

AVCE: Information and Communications Technology, August 2003
City of Bath College, Bath

Covering Presenting Information, ICT Serving Organisations, Spreadsheets, Systems Installation and Maintenance, Systems Analysis, Databases.